Payment Policy
Last updated: November 30, 2025
At Walvex, we aim to make your checkout experience simple, secure, and convenient. By completing a purchase on our website, you agree to the payment terms outlined below.
Accepted Payment Methods
Walvex currently accepts the following payment methods:
- American Express (AMEX)
- Apple Pay
- Diners Club
- Discover
- Google Pay
- JCB
- Mastercard
- UnionPay
- Visa
All payments are processed through secure and reputable payment gateways to ensure a smooth checkout experience.
Payment Processing
- Your payment method will be charged at the time your order is placed.
- All transactions are encrypted and secure.
- Walvex does not store your full payment details.
If your payment is declined, please contact your card provider or try another payment method.
Currency
All payments on Walvex are processed in U.S. Dollars (USD).
Billing Information
Please ensure your billing information is accurate when checking out.
Orders may be delayed or cancelled if:
- The billing address does not match the card issuer’s records
- The payment cannot be verified
- Fraud checks require additional confirmation
Walvex may contact you if additional verification is required.
Taxes
Applicable taxes will be calculated and displayed at checkout, based on your delivery address.
Order Confirmation
Once your payment is successfully processed, you will receive:
- A confirmation email containing your order details
- A payment receipt
If you do not receive a confirmation email, please contact us at support@walvex.store
Contact Us
If you have any questions regarding payments, feel free to reach us at:
Business Name: Walvex
Business Mail: support@walvex.store
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-06:00)
Live Chat: 24/7
Business Address: 16042 Mesa Verde Drive, Houston Texas 77059, United States