Contact Us
Whether you have questions about a product, your order, shipping, returns, or anything else, the Walvex support team is here to help.
Get in Touch
Support Email
We aim to respond within 24–48 hours, Monday to Friday.
Live Chat Support (24/7)
Our live chat is available 24/7 for your convenience.
Click the chat icon on the bottom-right corner of our website to connect with a support representative.
If all agents are assisting other customers, please wait 5–10 minutes — someone will respond shortly.
Connect With Us on Social Media
Stay updated with new arrivals, offers, and brand news:
Customer Feedback
We value your feedback — it helps us improve our products and service.
Share your thoughts anytime at support@walvex.store
Order or Shipping Inquiries
To assist you faster, please include:
- Your Order Number
- The Email Address used at checkout
- A brief description of your issue
Contact Information
Business Name: Walvex
Business Mail: support@walvex.store
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-06:00)
Live Chat: 24/7
Business Address: 16042 Mesa Verde Drive, Houston Texas 77059, United States